kirmizi currently sells a range of phone cases featuring designs rooted in culture and representation. our carefully curated collection allows customers to express their unique sense of style and stand out from the crowd.

yes! you can order your custom case using this listing. there's a text box where you can describe your desired design. please reach out to info@kirmizidesigns.com to send photos or ask other inquiries related to custom designs.

• economy shipping: I will prepare and ship your order within 2-3 business days.
  
• standard shipping: I will prepare and ship your order within 1-2 business days
  
• express shipping: I will prepare and ship your order within 1 business day or less.

you will receive an order confirmation email after your purchase. if you don't see it in your inbox, please check your "spam" or "junk" folder. the email contains the details of your order and the information you provided. if you notice any errors regarding the ordered items or your personal information, please notify us immediately via email.

providing timely and accurate information will help us deliver your order efficiently.

to track your order, all parcels are assigned a tracking number. once your order is shipped, the tracking number will be emailed to you, enabling you to monitor the progress of your shipment.

kirmizi has a 14-day return policy. this means you have 14 days after receiving your item to request a return. to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. you'll also need the receipt or proof of purchase. returns must be sent to:

Kirmizi Designs
PO Box 47896
Tampa, FL 33646

to start a return, you can contact us at info@kirmizidesigns.com. if your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. please note that items sent back to us without first requesting a return will not be accepted.

if you receive a defective, damaged, or wrong item, please inspect your order upon reception and contact us immediately. we will evaluate the issue and make it right.

unfortunately, we cannot accept returns on sale items. please make sure to review the product details and specifications before making a purchase.

the fastest way to ensure you get the item you want is to return the item you have. once the return is accepted, you can make a separate purchase for the new item.

we will notify you once we've received and inspected your return. If the refund is approved, you'll be automatically refunded on your original payment method within 10 business days. please note that it may take some time for your bank or credit card company to process and post the refund.

if more than 15 business days have passed since we've approved your return and you haven't received your refund, please contact us at info@kirmizidesigns.com.